Frequently Asked Questions
Reservations are way recommended, especially for private tours. February – May dates tend to sell out up to 2 months in advance. But if we have an extra seat, we would love to have you on board. For day of reservations, please call 512.999.TOUR (8687).
A sense of humor, beverages of your choosing in a cooler lunchbox-sized or similar, a significant other for our “date swap” at the end of the tour (kidding, kidding), and tips for your fabulous tour guide, band, and driver.
Our lovely people are working very hard to make sure you have an amazing, incredible, Instagram-worthy experience. They do this because they love Austin and they love sharing it. But rent is getting pretty ridiculous around here. So tips are always appreciated. We recommend $10 – $20 per person for our public bus tours, as these tips are split among the tour guide, driver, and each band member. For private tours, a good rule of thumb is the traditional 15 – 20% service industry gratuity.
For public bus tours, meet your Twisted Texas guide at the Austin Visitors Center, 602 E. 4th Street. Remember that tours do leave on time, so we recommend arriving 10-15 minutes prior to the tour start time. NOTE: The Live Music Experience starts from Cedar Street Courtyard at 208 W. 4th Street. Private tours start from your location, which will be coordinated with you prior to the tour.
Alcohol consumption is allowed onboard tourism vehicles. Except for the driver of course! Coolers are not allowed, with the exception of “lunch-box” sized coolers. If it won’t fit in your middle school locker, you can’t bring it on the bus. Here’s what you can bring on board:
- Hard Seltzer cans, and any other form of canned fruity drink
This waiver basically says you won’t be ‘that guy’ (or girl). It says we at Twisted Texas Tour are not responsible for any inappropriate or unsafe shenanigans you may choose to participate in during the tour, and that we are not responsible for what you do after the tour. Drink in moderation, keep yourself and others safe. Easy as pie. You can find a link to the waiver in your booking confirmation or sign it here: https://waiver.smartwaiver.com/v/twistedtexas/ If you use this link, please bring your waiver confirmation to check-in to show your guide.
Austin gets 300 days of sunshine a year, and our lakes slowly turning into puddles is proof there is not too much inclement weather. Most of our tours are driving and/or indoor-oriented, so only super serious weather will be cause for a cancellation. If this happens, you will be notified as soon as possible that the tour will not run. You will be fully refunded if the tour is cancelled due to weather.
Cancellation policies differ by tour, you can view your tour’s exact policy on the specific tour page or a generalized summary below: Public Bus Tours: Full refunds will be given up to 24 before the start of tour for all public tours. Tours canceled within 24 hours of the tour start date will not be refunded. We pay many of our vendors weeks in advance and will not be receiving refunds from them for tours canceled so close to the departure day. So control yourself on Sixth Street the night before and come ready for a good time! Private Tours: Private tours receive a 75% refund when cancelled 48 hours prior to the start of the tour. The other 25% of the tour cost is non-refundable. We now offer travel insurance to give you more flexibility, you can purchase this at time of booking. More details on private tour policies can be found HERE. Walking Tours: Full refunds will be given up to 24 before the start of tour for all public tours. For private walking tours, full refunds will be given up to 48 hours prior to the tour start.
Our tours are designed for those who have hit puberty, can drink legally, and have probably had their heart broken or dreams crushed once or twice. If you’re traveling with young-uns, well, the Duck Boats even hand out quackers. Guests must be over 21 for ALL Twisted Texas public tours except the Weird Austin City Tour which is 13+. No exceptions. No babies. Private tours can sometimes make age exceptions, contact us for more details.
Sometimes. If you chose to celebrate your special occasion with Twisted Texas (birthday, bachelor, bachelorette) and are traveling with a group of 8 or more, we will gladly reserve seats for you. Just indicate this on the reservation. Be warned though…there might be semi-embarrassing, slightly profane shout-outs accompanying this reservation. If easily offended…don’t let us know it’s your special day!!
No food on the bus. This is not a McDonald’s, eat before you come people. In fact, if you’re drinking, we strongly recommend this. Many of our vendors have on-site food trucks, and you are welcome to purchase food to eat at the stops.
This bus is temperature climate-controlled with A/C and heat, but Austin does get into triple digits which can sometimes overwhelm our A/C unit…so come prepared for the weather!
No. Please make arrangements to store your luggage elsewhere while on the tour. The Austin Visitors Center does offer luggage storage for a fee, contact them for more details.
No. We apologize for this, but due to the style of the bus, it does not have this feature.
It varies. We cannot guarantee visits to any particular location, as our stops sometimes do change. What we can guarantee is that we only work with amazing local stops that serve the best of the best brews and brunch foods.